Ideal Clinic Assessment Version 19

1. Ideal Clinic Framework - Version 19_Updated April 2023.pdf
2. Ideal Clinic Manual - Version 19_Updated April 2023_1.pdf
3. Memo_Amendmend_Emergency Trolley and Tracer Medicine List_Oct 2023.pdf

Ideal Community Health Centre Assessment Version 1

1. Ideal CHC Framework Version 1_ Updated April 2023.pdf
2. Ideal CHC Manual - Version 1_Updated April 2023_1.pdf
3. Memo_Amendment_Emergency Trolley and Tracer Medicine List_Oct 2023_2.pdf

Assessment Version 18

1. 1. Final Ideal Clinic Manual - version 18 (26 July 2018).pdf
2. 2. Final Ideal Clinic Framework - version 18 (26 July 2018).pdf

Assessment Version 17

1. 1. Final Ideal Clinic Manual - version 17.pdf
2. 2. Final Ideal Clinic Framework - version 17 on 3 Aug 2017.pdf

Version 16 and 15

1. 1. Ideal Clinic Manual - version 16.pdf
2. 2. Revised Ideal Clinic Components & Definitions Booklet version 16 - Feb 2017.pdf
3. 3. Ideal Clinic Dashboard - Version 15 for peer review.pdf
4. 4. Ideal Clinic Dashboard Checklists - Version 15 for peer review.pdf

Facility Profile

1. Ideal Clinic & Community Health Centre Facility Profile.pdf

Assessment Version 2

1. Ideal Hospital Framework Version 2_Updated April 2023.xlsx
2. Ideal Hospital Framework Version 2_Updated April 2023_PDF.pdf

Assessment Version 1

1. 1. Ideal Hospital Realisation And Maintenance Framework Manual 2018.pdf
2. 2. Ideal Hospital Framework (Hospital Tool v1.8) (10 October 2018).xlsx

Integrated Clinical Services Management Manual

1. Integrated Clinical Services Management Manual.pdf

Primary Health Care Laboratory Handbook

1. Primary Health Care - Laboratory Handbook May 2018 (Low Resolution).pdf
2. Primary Health Care - Laboratory Handbook may 2018 (High Resolution).pdf

Infection Prevention and Control (IPC)

1. National Infection Prevention and Conrol Strategic Framework 2020_ (Web version).pdf
2. National Infection Prevention and Control Practical Manual (Web version).pdf

Other

1. Operation Puthuma Handbook 31-08-2022 V37-c_c.pdf

General

1. District Health Management Information System Policy_2011.pdf
2. National Adolescent and Youth Health Policy 2017.pdf
3. National Referral Policy for SA Health Services and Implementation Guidelines Aug 2020.pdf

Integrated Clinical Services Management:

1. Standard Treatment Guidelines and Essential Medicine List for Primary Health Care 7th edition - 2020.pdf
2. Adult Hospital level Standard treatment guidelines and Essential medicines list for 2019.pdf
3. Road to Health Booklet 2017.pdf
4. Newborn Care Charts - Management of sick and small newborns in hospitals (Version 1, 2014).pdf
5. Paediatric Hospital level Standard Treatment Guidelines and Essential Medicines List for 2023.pdf
6. Adult Primary Care_Clinical_tool_2023.pdf
7. Adult Primary Care_Clinical_tool_2023_eBook.pdf
8. Integrated Management of Childhood illness_ 2022.pdf

National Priority Health Conditions

1. Infant and Young Child Feeding Policy 2013.pdf
2. Circular Amendment of the 2013 Infant and Young Child Feeding Policy.pdf
3. User Guide on the Prevention and Treatment of Hypertension in Adults at PHC Level 2021.pdf
4. National HIV Testing Services Policy_2016.pdf
5. National Medical Male Circumcision Guidelines 2016.pdf
6. SOP for Adherence Guidelines for HIV, TB and NCD (2020).pdf
7. National guidelines for the managemnt of Viral Hepatitis guidelines 2019.pdf
8. National TB management guidelines 2014.pdf
9. National Guidelines Management of TB in children 2013.pdf
10. Guidelines for Maternity Care 2016.pdf
11. Cervical Cancer Prevention Policy 2017.pdf
12. Clinical guidelines for Breast Cancer controle and management 2019.pdf
13. National Contraception Clinical Guidelines_2019.pdf
14. National Consolidated Guidelines Management of HIV 2020.pdf
15. Maternal Perinatal and Neonatal Health Policy 2021.pdf
16. Clincal Guidelines for Genetics Services 2021.pdf
17. National Clinical guidelines for safe conception and infertility _2021.pdf
18. National Antiretroviral Therapy Clinical Guideline_2023.pdf
19. Clinical Management of Rifampicin Resistant Tuberculosis_2023.pdf
20. National Guidelines on the Treatment of Tuberculosis Infection_2023.pdf

Epidemic Preparedness and Response

1. National Guidelines on Epidemic Preparedness and Response .pdf

Complaint, Compliment and Suggestion Management

1. National Guideline to Manage Complaints Compliments and Suggestions Version 2_Web layout.pdf
2. Guideline for Hospital to develop a SOP to Manage Complaints Compliments and Suggestions - April 2022.docx
3. Guideline for Districts to develop a SOP to Manage Complaints Compliments and Suggestions - April 2022.docx

Patient Safety Incident Reporting and Learning

1. National Guideline for Patient Safety Incident Reporting and Learning in South Africa Version 2__Web layout.pdf
2. Guideline for District offices to develop a SOP for Patient Safety Incident Reporting and Learning Apr 2022.docx
3. Guideline for hospitals to develop a SOP for Patient Safety Incident Reporting and Learning Apr 2022.docx

General

1. Quality Improvement Guide 2012.pdf
2. Final Draft National Clinical Record Audit Guideline for PHC facilities - March 2018.pdf
3. PHC HRH Normative Guide Implementation Guideline Gazzetted Sept 2015.pdf
4. Final National Guideline for Filing Archiving and Disposal of Patient Records in PHC facilities - Jully 2018.pdf
5. National Guideline to conduct Patient Experience of Care Surveys Oct 2017.pdf
6. Template For 6 Monthly Clinical Quality Report 31 Aug.docx
7. National Guideline on Management of Patient Waiting Time_2024.pdf

Notifiable Medical Conditions:

1. Notifiable Medical Condition data flow poster.pdf
2. Notifiable Medical Conditions booklet with forms.pdf
3. Notifiable Medical Conditions Case Notification Form Completion Guide.pdf
4. Notifiable Medical Conditions case definitions 2016.pdf

Stock Visibility

1. SOP_Facility Tracer Medicine Availability_Ideal Clinic Assessments_20170515x.pdf

Management of Ideal Health Facility Information System and User Accounts

1. National SOP Operation and Management of Ideal Health Facility Information System_July 2023_Signed.pdf
2. National SOP Operation and Management of Ideal Health Facility Information System_July 2023.docx
3. National SOP to Manage User Accounts on Ideal Health Facility Information System_July 2023_Signed.pdf
4. National SOP to Manage User Accounts on Ideal Health Facility Information System_July 2023 .docx

Training Guides for Clinic and CHC Status Determinations

1. Training Guide for Introduction to software for Ideal Clinic_CHC status determinations.pdf
2. Training Guide to Capture Clinic and CHC Status Determinations on Offline Module.pdf
3. Training Guide to Generate Norms and Standards Reports for Clinic_CHC Status Determinations.pdf
4. Training Guide to Generate Dashboards and Reports for Clinic_CHC Status Determinations_Update March 2023.pdf
5. Training Guide to Capture Ideal Clinic_CHC SDs on Web Based Software_Jan 2023.pdf

Training Guides for Waiting Time Surveys

1. Training Guide to Capture Waiting Time Surveys and Generate Reports for Clinics and CHCs.pdf

Training Guides for Quality Improvement Plans

1. Training Guide to Capture Quality Improvement Plans and Generate Reports.pdf

Training Guides for Facility Profiles

1. Training Guide to Capture Facility Profile on Web Based Software.pdf

Training Guides for Ideal Hospital Assessments

1. Training Guide to Capture Ideal Hospital Assessments on Web based Information_Version 2_July 2022.pdf

Training Guides for Patient Safety Incident reporting and Complaint, Compliment and Suggestion management

1. Training Guide to Capture Patient Safety Incidents and Generate Reports.pdf
2. Training Guide to Capture Complaints Compliment and Suggestion and Generate Reports.pdf
3. Training Guide to Capture Patient Safety Incidents and Complaints, Compliments and Suggestion on the Offline Module .pdf
4. Training Guide to add Patient Safety Incident Notifications.pdf

Operation Phakisa

1. 1 Lab Report - Service Delivery.pdf
2. 2 Lab Report - Waiting Times.pdf
3. 3 Lab Report - Infrastructure.pdf
4. 4 Lab Report - Human Resources.pdf
5. 5 Lab Report - Financial Management.pdf
6. 6 Lab Report - Supply Chain Management.pdf
7. 7 Lab Report - Scale up and Sustainability.pdf
8. 8 Lab Report - Institutional Arrangements.pdf
9. Operation Phakisa Ideal Clinic Realisaation & Maintenance Final report May 2015.pdf
10. Overview of Operation Phakisa Lab.pdf
11. Post-Lab plan slides.pdf

Complaint Forms

1. Afrikaans Form to lodge a complaint compliment suggestion.docx
2. English Form for complaint compliment suggestion.docx
3. Isixhosa Form for complaint compliment suggestion.docx
4. Isizulu Form for complaint compliment suggestion.docx
5. Ndebele Form for complaint compliment suggestion.docx
6. Sepedi Form for complaint compliment suggestion.docx
7. Sesotho Form for complaint compliment suggestion.docx
8. Setswana Form for complaint compliment suggestion.docx
9. Siswati Form to lodge a complaint compliment suggestion.docx
10. Venda Form for complaint compliment suggestion.docx
11. Xitsonga Form to lodge a complaint compliment suggestion.docx

Patient Safety Incident Form

1. Patient safty incident reporting form_Apr 2022.docx

Patient Waiting Time

1. National Patient Waiting Time Capturing Tool_Feb 15 2024.docx

Ideal Clinic Realisation and Maintenance Framework Workshop 2024

1. National ICMR Programme Status Update.pdf
2. National Contracting Unit for PHC_NHI Structures & Responsibilities_CUPs focus .pdf
3. ECDOH ICRM and OHSC implementation.pdf
4. FSDOH_ICRM and OHSC implmenetation.pdf
5. GDOH ICRM and OHSC implementation.pdf
6. KZNDOH ICMR and OHSC implementation.pdf
7. LPNDOH ICMR and OHSC implementation.pdf
8. MPDOH ICMR and OHSC implementation.pdf
9. NCDOH ICMR and OHSC implementation.pdf
10. NWDOH ICMR and OHSC implementation.pdf
11. WCDOH ICMR and OHSC implementation.pdf
12. Nationl Patient Experience of Care Survey.pdf
13. National Health Sector Finance Report.pdf
14. National Merging of Frameworks and Information System Updates.pdf
15. National DDG Presentation ICRM Workshop.pdf
16. National Patient Waiting Time Guideline.pdf
17. National Complaints Compliments and Suggestions Guideline.pdf
18. National PSI Reporting and Learning Guideline Implementation.pdf
19. Office of Health Standards Compliane ICRM Workshop.pdf

Ideal Clinic Realation and Maintenance Seminar 5 to 6 December 2022

1. Eastern Cape 7 Year ICRM Progress Presentation.pdf
2. Free State 7 Year ICRM Progress Presentation.pdf
3. Gauteng 7 Year ICRM Progress Presentation.pdf
4. KwaZulu Natal 7 Year ICRM Progress Presentation.pdf
5. Limpopo 7 Year ICRM Progress Presentation.pdf
6. Mpumalanga 7 Year ICRM Progress Presentation.pdf
7. North West 7 Year ICRM Progress Presentation.pdf
8. Northern Cape 7 Year ICRM Progress Presentation.pdf
9. Western Cape ICRM 7 Year Progress Presentation.pdf
10. National ICRM overview Operation Phakiso Laboratory.pdf
11. National Child Health.pdf
12. National ICRM linkage with Programmes.pdf
13. National Targets for Ideal Clinics 2023_24.pdf
14. Infrastructure Performance_ PHC Cinics in South Africa.pdf
15. National ICRM Budget and expenditure.pdf

Ideal Clinic Realisation and Maintenance Indaba 2021

1. Ideal Clinic Realisation and Maintenance Indaba 2021 Summary and Way Forward Final.pdf
2. Maintaining Continuity of Essential Health Services- Interim Guidance.pdf
3. National Health Quality Improvement Plan Briefing.pdf
4. Eastern Cape Indaba presentation.pdf
5. Free State Indaba presentation.pdf
6. Gauteng Indaba presentation.pdf
7. KwaZulu Natal Indaba presentation.pdf
8. Limpopo Indaba presentation.pdf
9. Mpumalanga Indaba presentation.pdf
10. North West Indaba presentation.pdf
11. Northern Cape Indaba presentation.pdf
12. Western Cape Indaba presentation.pdf
13. KwaZulu Natal Auditor General Audit report presentation.pdf

Workshop on Calibration of Perfect Team for Ideal Clinic Realization and Maintenance (14-17 Sept 2015)

1. Component 1 How to conduct status determination.pptx
2. Component 1 How to turn green.pptx
3. Component 2 How to conduct status determination.pptx
4. Component 2 How to turn green - Gauteng.pptx
5. Component 2 How to turn green - National Department of Health.pptx
6. Component 3 How to turn green North West.pptx
7. Component 4 How to conduct status determination NDoH.pptx
8. Component 4 How to turn green Provinical.pptx
9. Component 5 How conduct status determination - Sub component 17.pptx
10. Component 5 How conduct status determination - Sub component 18 to 20.pptx
11. Component 5 How to turn green – Sub component 17.pptx
12. Component 5 How to turn green - Sub component 18 to 20.pptx
13. Component 6 How to turn green.pptx
14. Component 7 How to turn green Eastern Cape.pptx
15. Component 8 How to turn green Free State.pptx
16. Component 9 How to conduct status determination.pptx
17. Component 9 How to turn green - Gauteng.pptx
18. Component 9 How to turn green - North West.pptx
19. Component 10 How to turn green Province.pptx

Workshop to plan for cross District Peer Reviews (7-9 December 2015)

1. Background Cross District Peer reviews 7 Dec 2015.pptx
2. Cross District Peer reviews Individual consultations 8 Dec 2015.pptx

Peer review feedback and planning workshop - 21 April 2016

1. NDoH Ideal Clinic Scale-Up 2016 - 2017.pptx
2. NDOH Peer Review feedback.pptx
3. Eastern Cape Peer Review feedback.pptx
4. Free State Peer Review feedback.pptx
5. Gauteng Peer Review feedback.pptx
6. KwaZulu Natal Peer Review feedback.pptx
7. Limpopo Peer Review feedback.pptm
8. Mpumalanga Peer Review feedback.pptx
9. North West Peer Review feedback.pptx
10. Northern Cape Peer Review feedback.pptx

Provincial workshop to empower staff to implement National Guidelines developed by the Directorate: Quality Assurance - Nov/Dec 2017

1. Presentation for Guideline for PSI Reporting and Learning for Prov QA workshops 2017.pptx
2. Presentation for Guideline on Conducting PEC Surveys for Prov QA workshops 2017.pptx
3. Presentation for Guideline to Manage CCS for Prov QA workshops 2017.pptx

National 5 year Ideal Clinic Realisation and Maintenance Programme Review and Quality Assurance workshop - February 2020

1. CONCLUSIONS AND WAY FORWARD - National Office.pptx
2. ICRM 5 YEAR PROGRAM REVIEW - North West.pptx
3. Ideal Clinic and CHC Frameworks - National Office.pptx
4. ICRM 5 YEAR PROGRAM REVIEW- Gauteng Province.pptx
5. ICRM 5 YEAR PROGRAM REVIEW-KwaZulu-Natal.pptx
6. ICRM 5 YEAR PROGRAM REVIEW - Western Cape.pptx
7. ICRM 5 YEAR REVIEW 26 FEB OVERVIEW - National Office.pptx
8. ICRM 5 YEARS PROGRAM REVIEW - Northern Cape.pptx
9. ICRM 5 YEARS PROGRAM REVIEW- Mpumalanga Province.pptx
10. ICRM 5YEAR PROGRAM REVIEW - Eastern Cape.pptx
11. ICRM 5YEAR PROGRAM REVIEW - Free State.pptx
12. IDEAL HOSPITAL FRAMEWORK- National Office.pptx
13. LESSONS LEARNT FROM PAST OHSC INSPECTIONS 260220 - OHSC.pptx
14. NATIONAL QUALITY IMPROVEMENT PLAN- PROF Shisana -Presidency Office.pptx
15. NHI Bill & Implementation Dr Crisp.pptx
16. QUALITY and ICRM WORKSHOP- Prof Rispel.pptx
17. The OHSC Regulatory Framework for norms and standards -OHSC.pptx

General

1. Software.pptx
2. Peer Reviews.pptx
3. How to bring about change.ppsx

Patient Rights

1. Patients Rights Charter - Venda.pdf
2. Patients Rights Charter - Xitsonga.docx
3. Patients Rights Charter - English.pdf
4. Patients Right Charter- Sesotho.pdf
5. Patients Rights Charter - Sepedi.pdf
6. Patients Rights Charter - Afrikaans.pdf
7. Patients Rights Charter - Tswana.pdf
8. Patients Rights Charter - Xhosa.pdf
9. Patients Rights Charter - Zulu.pdf
10. Patients Rights Charter - Isiswati.pdf

Complaints

1. Afrikaans-complaints Poster.pdf
2. English-complaints Poster.pdf
3. Ndebele-complaints Poster.pdf
4. Sepedi-complaints Poster.pdf
5. Sesotho-complaints Poster.pdf
6. Setswana-complaints Poster.pdf
7. Siswati-complaints Poster.pdf
8. Venda-complaints Poster.pdf
9. Xhosa-complaints Poster.pdf
10. Xitsonga-complaints Poster.pdf
11. Zulu-complaints Poster.pdf
12. Department of Health Facility Complaints App Poster.pdf

Infection prevention and control

1. Personal protective equipment (PPE)-doffing_(Print Version).pdf
2. Personal protective equipment (PPE)-doffing_(Web Version).pdf
3. Personal protective equipment (PPE)-donning_(Print Version).pdf
4. Personal protective equipment (PPE)-donning_(Web Version).pdf
5. Hand hygiene How-to-wash-hands_Portrait_(Print Version).pdf
6. Hand hygiene How-to-wash-hands_Portrait_(Web version).pdf
7. Hand hygiene How-to-hand-rub_Portrait_(Print Version).pdf
8. How-to-hand-rub_Portrait_Web version.pdf
9. Hand hygiene 5-moments-hand-hygiene_Portrait_(Print Version).pdf
10. Hand hygiene 5-moments-hand-hygiene_Portait_(Web Version).pdf
11. Hand hygiene Surgical-hand-preparation_(Print Version).pdf
12. Hand hygiene Surgical-hand-preparation_(Web Version).pdf
13. Coughing-etiquette_(Print Version).pdf
14. Coughing-etiquette_(Web Version).pdf

General

1. 1st Draft Annual Infection Control Risk Assessment Tool for Clinics updated 20 Oct 2020.xlsx
2. 1st Draft Annual Infection Control Risk Assessment Tool for Clinics updated 20 Oct 2020.xlsx

PHC Laboratory Training Toolkit

1. Primary Health Care - Laboratory Handbook May 2018 (Low Resolution).pdf
2. Primary Health Care - Laboratory Handbook may 2018 (High Resolution).pdf
3. PHC Lab Handbook Facilitator Guide.pdf
4. Lab training Powerpoint set - Session 1.pptx
5. Lab training Powerpoint set - Session 2.pptx
6. Lab training Powerpoint set - Session 3.pptx
7. Lab training Powerpoint set - Session 4.pptx
8. Programme for Lab training.docx
9. Resources For Practical Exercises - Session 3.docx
10. Resources For Practical Exercises - Session 4.docx
11. Way forward & closure.pptx

Health Promotion Tools

1. Community Health Worker Health Promotion Tool Low Res.pdf
2. Health promotion tool for Health Professionals Health for Al Low Res.pdf

Integrated Clinical Services Management (ICSM) Training tool kit

1. 1_Introduction.pdf
2. 2_Setting the scene.pdf
3. 3a_What is ICSM.pdf
4. 3b_Pre-implementation pre-preparedness and change management.pdf
5. 3c_Data Collection and Data Analysis.pdf
6. 4_Health Service Re-organisation.pdf
7. 5_Clinical management support.pdf
8. 6_Assisted self management.pdf
9. 7_Monitoring and evaluation.pdf

National Health Commodities Catalogue for PHC facilities 2018

1. National Health Commodities Catalogue for PHC facilities 2018.pdf